Account Creation
Access the Login Page: Navigate to Login - TQWebReceipt.
Provide Account Details: Venue Name, Email Address, SMS Receipts Preference (Yes/No).
After account creation, you will be issued an Organization ID.
Installation
Download the Installer: Go to https://receipt.triniteq.com/agent_install.
Run the Installer: Follow the Next prompts until complete. This application is installed into C:\PowerEPOS\TQ Receipt Agent\.
**Note: The installer includes .NET 9; this increases file size.
Post-Installation the application should start automatically, and a shortcut has been added to the common startup folder.
Find the icon in the system utility tray. Right-click and select Register. Enter the provided
Organization ID. Set Name as terminal + venue (e.g., VenueTerminalXX).
POS Configuration
Access PowerEPOS System Manager: Navigate to System.
Select Outlet and Printers: Choose your outlet. Go to Printers
Insert New Printer: Configure as per provided setup. Save the configuration
Map Receipt Printer: Select Receipt Printer Mappings. Ensure the intended terminals are
selected to use this printer.
Save and publish.
POS Usage
On POS, select to print a receipt.
Review preview screen. Select Print. Choose Email or SMS options.
An on-screen keyboard appears to enter email address or SMS number.
A confirmation message appears once sent.
Troubleshooting
- Reset Password: In the Register window, tick Force Update, re-register; config remains, and a new password is set.
- Decommission a Device: In Register window, select Delete to remove registration locally and online.
- Corrupted POS Config: Delete data in: C:\Users\<currentuser>\AppData\Local\TQReceiptAgent. Reconfigure as needed.
- Cloud Portal Management: View registered devices. Blacklist, block, or delete devices as required.
For further assistance, please contact Triniteq Support.
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