Managing Deposits

Ensuring Deposits are setup for the Outlet

We first need to create the Payment type that the Deposit will be charged towards for reporting purposes

1. Go the Configuration ->Payment Types in the Main screen of the System Manager
2. Click on Insert from the bottom context bar
3. Set the name to define how the Deposits will show on Reports & to define
4. In Flags set "Don't open the cash drawer" so that the payment doesn't open the Cash draw once the payment is finalisedFlags which can be used if required are below
   • Don't include service charge in payment
     • If automated service charge is set in Configuration, setting this will not include the percentage charged when applying the payment to transactions
   • Don't open the cash draw
     • Does not open the cash draw upon finalising payment on POS
   • Don't print a customer receipt
     • will not automatically print a receipt if transaction is finalised by this payment method, overriding if receipts are automatically printed
   • Don't print a customer receipt for part payment
     • will do the same as above if payment type is used to partialy pay the total sale
   • Over tending is not allowed
     • Payment type is not allowed to finalise an amount which is greater then the Subtotal of the transaction
   • Overtender is treated as tip    
     • entering in an amount greater then the subtotal will treat the amount as a tip instead
   • Print two copies of payment receipts
     • Will print two copies of the receipt when printed instead of one if transaction contains this payment type
   • Requires Declaration
     • POS requires that this payment type be counted by a user as a cross reference against POS sales for this payment type.
     • Typically used on Cash to ensure that it is being counted at end of service closures
   • Requires Member Points Redemption
     • If Loyalty integration is enabled, this payment type counts towards points allocated to member upon finalisation
   • Short tendering is not allowed
     • transaction cannot be finalised by this payment type if the entered amount is less then the transaction subtotal
   • Show change dialog after each payment
     • Popup will appear on POS detail change if amount enters is different to transaction subtotal after finalisation
   • Tender amount cannot be specified
     • User entered amount in POS is not allowed when attempting to use this payment method
   • Tender amount must be specified
     • User amount must be entered into POS to use the payment type in a transaction
5. Click Save & close to go back to Main Menu

Adding Deposits to Outlets

1. Go to System -> System
2. Double click on Venue Outlet in group
3. Choose Deposit Payment Type to Deposit payment type
   • This will ensure that Deposits entered into POS are reported correctly
4. Click Save, save & close to go back to the Main Screen
5. Click Publish to send these updates to the POS

Adding Deposit features to POS

1. Go to Menu -> Touchscreen Editor
2. In the Selection screen, double click on the touchscreen page you would like to add the Deposit features to. By deafult we would typically add this to the payment page
3. Select an empty space on the screen & configure the button in Function & give it a Default Style in Appearance:
   1. Key Type - Deposit (Create)
      1. This tells the POS that this button will attempt to create a deposit when selected
   2. 
4. Select an adjoining empty space in the POS & configure it in Function & Appearance
   1. Key type - Deposit (Redeem)
      1. This tells the POS that the user wants to locate a stored Deposit to use on the open transaction
   2. 
5. Click Save & Close to exit the touch pages to Publish them to POS for use

Creating Deposits in POS for future use

To create a deposit for future use it must first be purchased & assigned from a POS to have it stored for future use

1. Login & open up a transaction in any service mode
2. Go to Pay Screen
3. Click on Create Deposit
4. Enter in the Deposit amount that the User wishes to make & click the Green tick
5. Click Search to add User to Deposit for future reference
6. To create a new Contact Select Create in the bottom left
7. Enter in Name & at least a Phone number or email for identification laterCan enter in Notes about the user in the Notes field if required
8. Then using the Search Feature with any of the infomation provided you can search for the User, Select  & click the Green tick to add them to the Deposit
9. By clicking on the calendar for the expected use date we can add the date & time of their future transaction with the venueClick the Green tick to finalise the Creation of the deposit
   1. You can enter in the Covers amount for the future transaction, this will overide the covers entered into POS when a table is opened
   2. Service Mode (entity) this allows you to allocate this deposit to a specific Service mode so that it will only appear when searching for the deposit from that service mode
   3. Entity ID, lets you assign a number to the deposit whcih can be shared with the client & used as a reference for when they come in next
10. The Deposit will appear in the trasaction section as a negative as the deposit is stored for use later
11. Proceed the transaction to finalise payment as normal, transaction will close & appear in the journal

Z Reports will show a net balance of $0 for todays total as the deposit will cancel out the payment taken so that POS will only reflect actual sales made on the day

Applying Deposit to Transaction in POS

1. Login in & open new Transaction where the deposit will be applied
2. Go to Pay Screen
3. Click REDEEM DEPOSIT button on the touchscreen
4. Search for Contact information or Deposit Code & Click Search to display all Future & past deposits for this contact
5. Select Deposit to be used & Click the Green Tick to apply it to POSClick Green Tick to redeem deposit
6. Deposit will appear as a payment method to the Transaction applying a credit
7. Proceed transaction as normal
8. Upon completion of the Table, the geusts will only need to pay any balance over the deposit amount
9. Proceed Payment as usual & transaction will appear with the correct payment methods
10. The Deposit that has been used will be displayed on Reports for that day & counted towards saels made as it was used to finalise transactions